Help Centre

Find quick answers to your questions below…
Contact Us

How do I create a Shop account?

Simply place an order and a Shop account will automatically be created for you.

An account for Coach Viewer, Tactics Manager and any other Subscription products share the same login and is separate from the shop account.

How do I edit my Shop account info?

Click here to Login to My Shop Account and from there you can edit any of your information.

PLEASE NOTE: An account for Coach Viewer, Tactics Manager and any other Subscription products share the same login and is separate from the shop account. You can create an account or edit your details from within the apps or directly by clicking on this link.

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

I forgot my password.

No problem, it's really quick and easy to change your Shop account password:

1. Click this Forgot Password link
2. Click the Link in the email that you'll receive (check spam folder if you don't)
3. Set a new password

PLEASE NOTE: An account for Coach Viewer, Tactics Manager and any other Subscription products share the same login and is separate from the shop account. You can receive a password reminder from within the apps or directly by clicking on this link.

What is Reward Points and how does it work?

Get 5% Cash back with every purchase!

Every time you make a purchase, you will receive points which equates to 5%

  • 200 points is worth £1, €1, $1 USD, $1 AUD

How to apply your points:

  1. Add products to cart and checkout
  2. Login on the final checkout page
  3. Redeem your points to apply the discount to your order

I received the wrong product.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

What is your return policy?

Please see our Terms & Conditions for complete details regarding our return policy.

How can I receive PDF invoice sales receipts?

You will automatically receive a PDF Sales receipt (Tax/VAT Invoice) as an attachment to the same email address you used to purchase within 24 hours.

In addition you can download the PDF Sales receipts from within your shop account > My Account > Orders