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Delivery Information

UK

  • Free Delivery - RM 2-3 days, Monday to Saturday. Free on orders over £35 - Free
  • Royal Mail 1st Class - 1-3 days, Monday to Saturday - from £1.75
  • DPD Next Day - Next working day ordered before 3pm, Monday to Friday - £4.95

Europe

  • Standard Air Mail - 3-7 days, Monday to Saturday. No tracking - from £3.10
  • Tracked Air Mail - 3-6 days, Monday to Saturday. Tracked - from £7.30
  • DPD or UPS - 1-5 days, Monday to Friday. Fully Tracked - from £9.00

  • European EU select EUR currency for the best local shipping rates starting from €3.50

International

  • Standard Air Mail - 3-7 days, Monday to Saturday. No tracking - from £3.87
  • Tracked Air Mail - 3-6 days, Monday to Saturday. Tracked - from £8.52
  • UPS Standard / Express - 1-6 days, Monday to Friday. Fully Tracked - from £18.30

 

USA (All 50 States)

  • Free Shipping - USPS 3-7 days, Monday to Saturday. Free on orders $60+ - Free
  • USPS Media Mail - 3-7 days, Monday to Saturday. Tracked - from $4.00
  • UPS Ground - 3-6 days, Monday to Saturday. Fully Tracked - from $15.00
  • UPS 2-3 Days - Monday to Friday. Fully Tracked - from $31.00

 

Canada

  • Canada Purolater or Post - 4-9 days, Monday to Saturday. Tracked - from $9.90
  • UPS 3 Days - Monday to Friday. Fully Tracked - from $31.32

 

Australia

  • Free Shipping - StartTrack or TOLL (to VIC) 3-5 days, Monday to Saturday. Free on orders $150+ - Free
  • StarTrack or TOLL (to VIC) - 3-5 days, Monday to Saturday. Tracked - from $14.00

  • New Zealand - Cheaper from UK than AUS from $4.60

 

For accurate cost

  • Add Products To Cart > Checkout > Select Your Country

Digital Products (eBooks, Videos, Software / Apps)

  • eBooks and Videos - Delivered within 2 minutes of payment via Coach Viewer App on PC, Mac, iOS, Android, Kindle Fire
  • Software / Apps - Available within 2 minutes of payment on PC, Mac, iPad, Android Tablet and Web

How do I track my delivery?

If you selected a tracked service, then please track your order from the shipping confirmation email you received.

If you selected a standard service, then this is the most economical service therefore cannot be tracked. If you're still waiting on your order, then please reply back to the shipping or order confirmation email you received and we will investigate.

I Haven't Received my Order?

If you selected tracking delivery method then you would have received your tracking number via email to check the current status. If you selected Air Mail Standard so there is no tracking number (this is the most economical method). Your package will arrive via your national postal service and for some countries can take longer than the estimated delivery time. 99.9% of deliveries arrive safely.

What are the delivery costs and how long will it take?

UK

  • Free Delivery - RM 2-3 days, Monday to Saturday. Free on orders over £35 - Free
  • Royal Mail 1st Class - 1-3 days, Monday to Saturday - from £1.75
  • DPD Next Day - Next working day ordered before 3pm, Monday to Friday - £4.95

Europe

  • Standard Air Mail - 3-7 days, Monday to Saturday. No tracking - from £3.10
  • Tracked Air Mail - 3-6 days, Monday to Saturday. Tracked - from £7.30
  • DPD or UPS - 1-5 days, Monday to Friday. Fully Tracked - from £9.00

  • European EU select EUR currency for the best local shipping rates starting from €3.50

International

  • Standard Air Mail - 3-7 days, Monday to Saturday. No tracking - from £3.87
  • Tracked Air Mail - 3-6 days, Monday to Saturday. Tracked - from £8.52
  • UPS Standard / Express - 1-6 days, Monday to Friday. Fully Tracked - from £18.30

 

USA (All 50 States)

  • Free Shipping - USPS 3-7 days, Monday to Saturday. Free on orders $60+ - Free
  • USPS Media Mail - 3-7 days, Monday to Saturday. Tracked - from $4.00
  • UPS Ground - 3-6 days, Monday to Saturday. Fully Tracked - from $15.00
  • UPS 2-3 Days - Monday to Friday. Fully Tracked - from $31.00

 

Canada

  • Canada Purolater or Post - 4-9 days, Monday to Saturday. Tracked - from $9.90
  • UPS 3 Days - Monday to Friday. Fully Tracked - from $31.32

 

Australia

  • Free Shipping - StartTrack or TOLL (to VIC) 3-5 days, Monday to Saturday. Free on orders $150+ - Free
  • StarTrack or TOLL (to VIC) - 3-5 days, Monday to Saturday. Tracked - from $14.00

  • New Zealand - Cheaper from UK than AUS from $4.60

 

For accurate cost

  • Add Products To Cart > Checkout > Select Your Country

Digital Products (eBooks, Videos, Software / Apps)

  • eBooks and Videos - Delivered within 2 minutes of payment via Coach Viewer App on PC, Mac, iOS, Android, Kindle Fire
  • Software / Apps - Available within 2 minutes of payment on PC, Mac, iPad, Android Tablet and Web

Why haven't I got a tracking number?

If you selected Air Mail Standard so there is no tracking number (this is the most economical method). Your package will arrive via your national postal service.

Do you ship to my country?

Yes, we ship worldwide.

For accurate cost
  • Add Products To Cart > Checkout > Select Your Country

Digital Products (eBooks, Videos, Software / Apps)
  • eBooks and Videos - Delivered within 2 minutes of payment via Coach Viewer App on PC, Mac, iOS, Android, Kindle Fire
  • Software / Apps - Available within 2 minutes of payment on PC, Mac, iPad, Android Tablet and Web

What are my payment choices?

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

When will my order ship and what are my shipping charges?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

I do I return or exchange my product(s)?

If you're not happy with your purchase for whatever reason, please contact us either via email (info@soccertutor.com) or telephone (+44 208 1234 007) to arrange a return, refund or exchange of the product(s). We offer you piece of mind with 100% Money back Guarantee on any purchase for any reason within 30 days. - If it's physcial goods, then you just need to pay the shipping cost to send it back to us before the full refund is processed. - Digital goods are issued within 12 hours of the request.